We offer a 7-day return policy for standard, non-customized gift items. To be eligible, the item must be unused and in its original packaging.
Curated custom gift boxes containing personalized names or perishable gourmet goods are non-returnable and non-refundable.
To initiate a return, please open a support ticket in your dashboard or contact our customer support team with your order number.
Return shipping charges are borne by the customer, unless the item received was damaged, defective, or incorrect.
Refunds will be processed back to the original payment method within 5-7 business days after our warehouse inspects and approves the returned items.
If you receive a package that appears visibly damaged from the outside, please refuse delivery and file an immediate report with us.
We offer a 7-day return policy for standard, non-customized gift items. To be eligible, the item must be unused and in its original packaging.
The information contained on this website is for general information purposes only. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.